1xBet Withdrawal Problems: Common Issues and How to Fix Them
1xBet Withdrawal Problems: Full Troubleshooting Guide
While 1xBet strives to make withdrawals smooth and straightforward, some players encounter issues. Here is a comprehensive guide to the most common 1xBet withdrawal problems and their solutions.
Problem 1: Withdrawal Rejected
Cause: The most common reason for a rejected withdrawal is an active bonus with incomplete wagering requirements. If you have claimed a promotion, you must complete the full rollover before requesting a cashout.
Fix: Check your active bonuses in the "Bonuses" section. Complete the required wagering (usually expressed as a multiple of your deposit + bonus). Once requirements are met, try the withdrawal again.
Problem 2: Withdrawal Pending for Too Long
Cause: A withdrawal showing as "pending" for an extended period may be due to incomplete identity verification, payment provider delays, or processing backlogs.
Fix: First, verify that all KYC documents have been submitted and approved. Check that your payment method details are correct. If the delay exceeds the stated processing time for your method, contact 1xBet support.
Problem 3: Withdrawal Approved but Not Received
Cause: A delay on the payment provider's end is the most likely cause. For bank transfers, standard banking delays apply. For e-wallets, the funds may be in transit.
Fix: Check the processing time for your specific method. E-wallets: up to 24 hours. Bank cards: 1–3 days. Bank transfers: up to 7 days. If the timeframe has passed, contact 1xBet support with a screenshot of the approved withdrawal.
Problem 4: Cannot Select Withdrawal Method
Cause: 1xBet requires you to use the same withdrawal method as your deposit method. If you deposited via multiple methods, your withdrawals must match proportionally.
Fix: Use the same payment method you used for your most recent deposit. If that method is unavailable in your region, contact support to explore alternative options.
Problem 5: Withdrawal Below Minimum Limit
Cause: Each payment method has its own minimum withdrawal limit. Attempting to withdraw below this amount will result in an error or rejection.
Fix: Check the minimum limit for your chosen method. Piastrix: ~$0.74. Most e-wallets: $1–$2. Visa: ~$5. Mastercard: ~$37. Adjust your withdrawal amount to meet the minimum requirement.
Problem 6: Account Not Fully Verified
Cause: 1xBet may restrict or delay withdrawals if identity verification (KYC) has not been completed.
Fix: Go to your account settings and complete the full verification process. You may need to provide a government-issued ID, proof of address, and payment method verification documents.
How to Contact 1xBet Support
If none of the above solutions resolve your issue, contact 1xBet's 24/7 customer support team via live chat on the website, by email at info-en@1xbet-team.com, or by phone. For deposit/withdrawal technical issues, you can also email Processing@1xbet-team.com with a screenshot of the issue.